Prolog provides comprehensive support for home shopping clients,
including multi-channel order processing via the Internet, phone,
email and post. Our CCA-accredited contact centres meet the highest
standards, and our trained agents excel in tactful cross-selling
and up-selling. Using sophisticated systems, we hold, manage, pack
and distribute merchandise nationwide and beyond, tracking orders
in real time from placement to delivery.
Key Features
- Multi-channel order processing at three linked locations
- A million sq ft of modern warehousing capacity at four locations
- Bar coding and RFID product traceability for enhanced stock management
- Real time online visibility of stock
- Best option carrier selection and full track and trace
- Returns handling and management options
Key Benefits
- Prolog will provide home shopping solutions and channels to meet all your customers' needs.
- Your customers will enjoy exemplary service because our agents are trained to be ambassadors for your brand.
- Prolog's expert and comprehensive stock management processes are proven and reliable.
- Our bespoke fulfilment and distribution systems will give you continuous access to stock movements and the progress of orders.
- Our wide range of bespoke dispatch solutions and selected carrier options deliver added value and tangible cost savings.
- You can be sure that all returned items will be handled quickly and professionally and our fulfilment centre. Prolog is committed to reducing returns management costs.
Services Offered
Added Value
To contact our sales
team directly please call
01787 884005